All orders will ship within 3 business days from the date of payment. All packages will be sent via USPS. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.
We use the following carrier to deliver our orders:
USPS - you can choose which options on checkout.
Tracking # is provided by USPS, and we will update your order with the tracking information.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
We became aware that many customers are using our return policy as sampling our products.
Therefor, we are no longer replacing or refunding money unless items are damaged, pictures are required to be sent to us via email with proof of damage after we receive information via form located below. Simply fill out the form below and we will reply with instructions.
Our products are not returnable since they have a short life and once opened must be used. Please purchase seriously. Thank you,